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Memorial West Contractor LLC BBB Business Review

Welcome to Memorial West Contractors!

We’re an experienced team that has served the Greater Houston Area since 1982! With knowledge in multiple area’s concerning home repair and improvements we’ll be happy to schedule an estimate and meet you to work out possible solutions to any problems you may be facing. From remodeling and structural work to patio decking and pergolas, we have years of hands on experience getting every job done right with attention to detail and cleanliness. Below you’ll find further information on types of services we offer.

Remodeling

Do you have a visual of an updated kitchen, bathroom or other area in mind?  With 35+ years of remodeling experience we can turn that into a reality. From material choices to paint schemes, we’re there every step of the way.

Structural Renovations

Structural decay can be one of the biggest problems a home owner can face and our climate in Houston certainly doesn’t help! Whether the materials need to be replaced or simply reinforced, we can get it done the right way the first time.

Patio Decking

Whether your deck has started to deteriorate and needs to be renovated or you’d like a patio deck built from scratch; we can help. From planning out new decking and material choices to additions such as fencing and covers, we’ll be happy to help every step of the way!

Why choose us

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Communication

No matter the time of day, we’re always a phone call away! From setting up an estimate to look at the prospective work to be done to daily conversations while the job is ongoing, communication is a huge part of what we do.

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Outstanding References

Our company has a host of reviews on Angi.com as well as an A+ rating with the Better Business Bureau since 2003. You can find direct links to both below.
Angi.com
Better Business Bureau

 

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Knowledge

With nearly 40 years of experience in the Greater Houston Area, we’ve (almost!) seen it all. From water damage and mold to roof repairs and remodeling; we’re always here to answer any questions.

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Family owned and operated

We’re a dedicated father and son team with experience in several different facets of the industry. No matter the problem, we can always find a solution and implement it!

When we start a job, we always communicate with home owners from beginning work to the completion of their project job. We will communicate with home owner each day (and during the day, if needed) to keep them updated on details and progress of their project. We are also known for our detailed coverings such as but not limited to, plastic walls around the project, protecting all flooring for inside work. For outside work, our crews use ample coverings such as but not limited to drop clothes, plastic, masking tape etc. to assure a very neat and clean job. Brick, landscaping, glass and hardware will be thoroughly protected from paint spills or over spray.  We make sure the job is cleaned up each day. We pay attention to details on all work.  All of our work is done the correct way and we never compromise quality by taking any short cuts. Our subcontractors have worked with us for many years. We keep the same ones, which makes it easier maintaining the jobs, and of course trust them working inside our customers’ homes. We have repeat customers going back as long as 32 years. They already know what to expect how we run our jobs. We treat new customers the same way as we have done for repeat customers over the many years.

What our clients say

“Jack Stilley was recommended by the former owner when we bought our house 32 years ago, and has been with us ever since. So when pipes burst during the February, 2021, freeze, we called Jack. The water caused so much damage the entire downstairs of our house had to be taken down to the wall studs and concrete floors. Jack took on this huge project and overcame all of the many challenges, including a long delay due to insurance and our living upstairs all but the first 5 nights. That slowed the work but he knew how much we did not want to be in an apartment for months, so he organized the work around us.. We took the opportunity, with Jack’s expert help, to modernize and have upgrades installed. Everything was done properly. His crews were efficient and cleaned up every day. Our neighbors commented that there was never any trash left outside. We are very happy with our new downstairs, and highly recommend Jack for any job, no matter how large or small.”

Don Murdock | Downstairs Repairs and Remodeling

“This was my second major interior remodel with MWC (Kitchen was first). Enlarged utility room & relocated walls and doors. Replaced interior of an ‘add-on’ room and made legal(old electrical was not to code). Added 3rd bathroom.

Gutted utility room and knocked out the wall between the utility room and add-on room. Gutted add-on room. Knocked out 2 utility room doors and door from main house to add-on room. Enlarged doorways and installed new high-end exterior door, exterior grade door from main house to add-on, and pocket door to utility room. All new insulation, wiring, lighting, drywall, ceiling, flooring (tile in utility room, vinyl in add-on), wood paneling. Knocked out foundation and ran new sewer line for new bathroom. New plumbing to new bath. Framed walls for new bathroom. Installed new high-end cabinets in utility room and new bathroom.

MWC coordinated with all subcontractors; all subcontractors were top of the line and all were known and used on previous MWC projects. No one ever came on the job that was not personally known by the owner of MWC.

I am creating an ‘age-in-place’ house and expect top of the line workmanship and I get it from MWC. I have had MWC doing work since early 2012 and will have them redoing 2 bathrooms this year. I won’t use any other contractor on my house than MWC”

Linn Osborn| Kitchen and Bathroom Remodel

Jack Stilley has been our contractor for various home projects since the 1990s. He came over immediately when I had water pouring though our kitchen ceiling due to a burst pipe in May. Thankfully he was able to salvage our kitchen cabinets and after about six weeks of work, our 32 year old kitchen looks almost brand new! He is very conscientious and detail oriented and I won’t hesitate to hire him again.

Lisa Klein | Water Damage and Kitchen Remodel

“Female homeowner. Had a list of projects I needed and ones I wanted. After approaching different contractors who happily quoted ridiculous prices to the female, to gloss over cosmetic damage, I found Jack and Memorial West. I felt completely comfortable with Jack. He started on my wish list by identifying a leak at my chimney that was causing the interior damage. He is since helping me prioritize the must-do repairs while sprinkling in some fun changes that help keep me motivated. 😄 I now have a leak-free roof at my chimney and Dutch Door on my Garage. I am moving on to the Electrician. Boring. But after that I should have enough saved for the covered patio!!! Jack and his team’s work has been stellar and the rescue Huskies love Jack!”

Julie D | Renovate and Repairs to a Home

“Jack Stilley took over a major remodeling project from a previous contractor. He was extremely easy to work with and responded promptly to phone calls and emails. He showed creativity in his designs and is very detailed oriented. He is professional and conscientious as are his subcontractors who have worked with him for many years. I couldn’t be more pleased with my beautiful restored home.”

Anne M. | Home Remodel

“The minute I met Jack when he did a project on my parents home, I liked him. The project he did for them was done in a neat, efficient, and timely manner. The project was done to perfection. I then referred him to a relative who was having trouble with a contractor who was working on her home. She had heavy mold remediation and the home needed to be completely rebuilt. Once Jack got involved, his attention to detail was evident! He corrected the issues from the other contractor and completed the project. The final result was her home was restored and beautiful. His sub-contractors have been with him a long time and they are conscience and work very hard. Jack, the owner, makes you feel comfortable and is incredibly easy to work with. We will absolutely hire him again, and have no hesitation in referring him for friends and family projects. We can’t thank him enough for a job well done!”

Dick W. | Home Rebuild

“It went very well. Jack did a walk through of my house where I showed him my various projects. He gave me suggestions on how I could fix a few items. He provided a detailed quote and performed the work promptly. He kept me updated when weather wouldn’t allow outside repairs to be made. He also worked with me to get the paint color on a patch area just right as I didn’t have the original paint and I thought I knew the color. I was wrong and Jack helped me to get the paint to match. Thanks Jack! I appreciate all the help.”

Laura P. | Interior Paint, Exterior Repairs

“I spoke with several contractors, but I was most impressed with Jack Stilley when I first spoke with him during the estimate process. The first day he came out to my home, he stayed over three hours measuring everything and getting details from me. Then he came back the next week with one of his crew to get more measurements. That is the level of detail I saw throughout the entire remodel. Jack is very picky, and he makes sure everything is done and completed correctly. The materials he chose are top-grade. His crew are skilled tradesmen and professionals. Remodeling is a hassle and disruption in your life. But Jack and his crew made the entire process run smoothly, efficiently and with ease. I receive huge compliments from friends and neighbors when they see the work Jack and his crew did. They are blown away with the fine detail, as I am. I can’t speak highly enough about Jack Stilley and Memorial West Contractors and their work.”

Jerry Daman | Complete Townhome Remodel

“The owner, Jack Stilley, is pretty much always on site and performs all critical work.

I purchased my home in 1993 and it was built in 1962. He has done work on my home for at least 15-years.

I have gotten to know Jack and he is the only guy I trust in my home when I am not present.

I actually call Jack for advice on any house problem.  If he doesn’t do a type of work, he knows who does. Sometimes he can explain to me what needs to be done and I can do it.  Saves money because I work cheap.

He is definitely a man to have on your call list.”

Bob Hasness | General Repair

“Memorial West Contractors (Jack Stilley)  provided us with excellent work on two different home repair projects.  Several years ago they built and installed beautiful new French doors that are made of rot-proof material to replace the rotted out exterior French doors in the breakfast area of our kitchen.

This project involved rebuilding the load bearing section above the doors. These doors open to an uncovered patio that exposes them continuously to the damaging elements of rain, sun, etc. but, the doors they built are still beautiful today.

Recently, our west facing front entrance doors would not open or close properly but,  Memorial West Contractors (Jack Stilley) repaired the structural framework around the doors and they open and close great now !

The price for their work was very reasonable and the quality of their work was outstanding !  We have recommended them to our friends who were as pleased with their work as we were.”

Joanne Wendt | Brick and structural work with new French Doors

“My Kitchen remodel was transformative. Had the old cabinets, countertops and flooring removed and hauled off. Jack and his crew finished removal in one day. Jack installed new cabinets, countertops and tile back splash. The new sink, faucet/sprayer and disposal were plumbed in. New light switches, plugs and recessed lights were installed. The new stainless vent hood tied in the stainless gas stove and refrigerator and looks great. Really impressed the finished product.”

Marcus C. | Kitchen Remodel

“MWC installed a new roof ,repaired structural sag in the roof, replaced siding  and facia. remodeled both bathrooms and kitchen

Jack was great and communicated from start to finish. His expertise and experience made the house inside and out look updated and facilitated the sale of this property. Jack showed up on time and came in on budget for my house in Houston.”

Marc Truxillo | New Roof

“Had Jack and his team come in to fix the flooring in our kitchen, living room, dining room, entry way, hallway and office area. We had 2 previous floors in those areas. We had the original flooring replaced by a company that did a terrible job, Jack and his team leveled the floor with leveling compound, dried everything out with fans and dehumidifiers and replaced it beautifully with laminant flooring. It recently needed a little adjustment and they came and fixed it immediately at no charge. We’ve used them before and will continue to use them.”

Eric F. | Flooring

“Discussions with Jack gave me the confidence that his company could remove and replace the timbers without damage to the older style stucco. He was familiar with my desire to have the older dimension timbers for replacement as a prior contractor had repaired with modern dimension timbers, and it didn’t have a professional look. The older timbers and decoration woodwork were removed and replaced; then primed and painted with two coats of paint. Everything was sealed; then the stucco was painted with new paint. It looks terrific! Jack and I had several discussions before, during, and after and he was always friendly, informative and professional.”

Frederick S. | Exterior Repairs, Exterior Paint

Contact Information

Business Hours

Mon to Fri: 9:00 AM – 6:00 PM
Sat: By Appointment Only

Email

jhstilley@sbcglobal.net

Phone

Office Phone: 713-690-0043

Cell Phone: 713-907-4908

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